Sit back. Relax.
And let SharePoint run your
Service Desk.

Easily capture bugs, feature requests, and much more with the runScrum Service Desk. The runScrum Dashboard gives you everything you need to manage your tickets efficiently.
Try for freeLive Demo
SharePoint Service Desk runScrum
SharePoint Service Desk runScrum 2

The flagship for
your customer support

Is part of your portfolio as well.

SharePoint Service Desk Support Tickets runScrum
Despite thousands of tickets...

With runScrum everyone
keeps track of support tickets!

Once your product is ready, the ticketing system is the flagship for your service. That is why runScrum puts special emphasis on a uniform and intuitive usability.

Customers or departments can create and track support tickets. Teams can then add these tickets to their board and edit them there.

easy creation and tracking with intuitive handling
individual views for each user
all important support KPI's at the dashboard
SharePoint Service Desk runScrum Report
Full transparency on a click

All important
KPI's in real time.

If someone asks you about the support status, you can give an answer immediately.

Providing good support means not to lose track. Your dashboard with many important KPIs always tells you where you stand because you have all important data clearly displayed in one place.

Developed by
Agile Experts
100% agile and
SAFe© ready
runScrum Microsoft App Source SharePoint
Available for
Microsoft 365
30-day
free trial
Make the world the way you like it

For every working method the perfect view

SharePoint Service Desk runScrum Support Tickets
  • Tile, list or table view

    Many details or many tickets: We offer three views that you can switch between at any time.
    • SharePoint Service Desk runScrum Support Tickets Quick filter
  • Quick filter

    With the Quick filters you can easily set up your own customized workspace.
    • SharePoint Service Desk runScrum Support Tickets Details
  • Ticket Details

    Always keep an eye on all ticket-related activities.: status, comments, related tickets, history and more.
      • Quick-Start SharePoint Support Tickets | runScrum

      The SharePoint
      Service Desk in action

      Watch the quick start video and learn how to create and manage tickets, how to use quick filters and different types of views and how to report support KPI's from the dashboard.
      Visit the How-To Guides

      Test 30 days for free

      Install runScrum now in your SharePoint environment
      Try now for free

      The runScrum project management suite

      SharePoint ART Management | runScrum
      SharePoint
      ART Management

      Portfolio management & collaboration across all teams with runScrum SAFe© Features.

      Learn More

      SharePoint TimeSheets | runScrum
      SharePoint
      TimeSheet

      Simple approval workflows, capacity planning and more.

      Learn More

      SharePoint Demand Management | runScrum
      SharePoint
      Demand Management

      From WSJF calculation to PI Plannings and releases.

      Learn More

      SharePoint Scrum Board | runScrum
      SharePoint
      Scrum Board

      The core of runScrum developed by agile experts.

      Learn More

      All modules inklusive

      runScrum contains a set of tools that you can use to easily manage your agile projects in one place. This means you are SAFe® ready and create acceptance, clarity, and effectiveness.

      You want to see runScrum live and in action? Book a free Live Demo here. We're glad to guide you through the application and answer all your questions.

      Book a Live Demo