The flagship for
your customer support
Is part of your portfolio as well.

Despite thousands of tickets...
With runScrum everyone
keeps track of support tickets!
Once your product is ready, the ticketing system is the flagship for your service. That is why runScrum puts special emphasis on a uniform and intuitive usability.
Customers or departments can create and track support tickets. Teams can then add these tickets to their board and edit them there.

Full transparency on a click
All important
KPI's in real time.
If someone asks you about the support status, you can give an answer immediately.
Providing good support means not to lose track. Your dashboard with many important KPIs always tells you where you stand because you have all important data clearly displayed in one place.
Make the world the way you like it
For every working method the perfect view

Tile, list or table view
Many details or many tickets: We offer three views that you can switch between at any time.

Quick filter
With the Quick filters you can easily set up your own customized workspace.

Ticket Details
Always keep an eye on all ticket-related activities.: status, comments, related tickets, history and more.