The flagship for
your customer support
Is part of your portfolio as well.
Despite thousands of tickets...
With runScrum everyone
keeps track of support tickets!
Once your product is ready, the ticketing system is the flagship for your service. That is why runScrum puts special emphasis on a uniform and intuitive usability.
Customers or departments can create and track support tickets. Teams can then add these tickets to their board and edit them there.
Full transparency on a click
All important
KPI's in real time.
If someone asks you about the support status, you can give an answer immediately.
Providing good support means not to lose track. Your dashboard with many important KPIs always tells you where you stand because you have all important data clearly displayed in one place.
Developed by
Agile Experts
100% agile and
SAFe© ready
Available for
Microsoft 365
30-day
free trial
Make the world the way you like it
For every working method the perfect view
Tile, list or table view
Many details or many tickets: We offer three views that you can switch between at any time.
Quick filter
With the Quick filters you can easily set up your own customized workspace.
Ticket Details
Always keep an eye on all ticket-related activities.: status, comments, related tickets, history and more.
The SharePoint
Service Desk in action
Watch the quick start video and learn how to create and manage tickets, how to use quick filters and different types of views and how to report support KPI's from the dashboard.
Test 30 days for free
Install runScrum now in your SharePoint environment
The runScrum project management suite
SharePoint
ART Management
Portfolio management & collaboration across all teams with runScrum SAFe© Features.
All modules inklusive
runScrum contains a set of tools that you can use to easily manage your agile projects in one place. This means you are SAFe® ready and create acceptance, clarity, and effectiveness.
You want to see runScrum live and in action? Book a free Live Demo here. We're glad to guide you through the application and answer all your questions.
